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Our Newsletter


Shipping

PRODUCTION TIME

Shipping information about wall decal and production timeAll Wall's Tale Wall Decals are hand assembled and are made to order as almost all of our orders are customizable in terms of color, size and position (direction). We make every effort to produce and ship your orders in 1-6 business days however sometimes due to the workload it make take up to 10 business days. If you need your decals processed faster than our standard processing time, we offer Rush Processing for your convenience at a nominal fee.
We do everything possible to get your order done and shipped as soon as possible. Thanks so much for understanding!

If there is an unforeseen delay with your order outside of these parameters for whatever reason, we will contact you immediately and let you know when to expect delivery.

 


INTERNATIONAL SHIPPING

Country of Origin: TURKEY
Regular Periods: From 10 days up to 28 business days (if you need your order sooner please contact us for more details) *
 
Our decals live in many contries as 90% of our customers are from North America and Europe. We ship from Turkey via Turkish Post (PTT) however ones an order arrives to your country it is distributed by your local national post. For example, in U.S.A. all items are distributed by USPS, in U.K. by Royal Mail.
 
We ship large orders in tubes and small size orders in envelopes. All orders have a REGISTERED NUMBERS that are different from TRACKING NUMBERS and are important in case of delievery delay.  In some cases REGISTERED PARCEL can be trackable while shipped however not in all cases. 
 
Please understand that once we ship your order, the shipping time is out of our control. In general, order should be delivered in 2-3 weeks however due to weather conditions,heavy holiday season,even some customs issues the shipping period may take longer - up to 6 weeks. Please be patient and in case you did not receive your order within 6 weeks from the shipping day contact is straight away so we can handle the issue.
 
Thanks so much for your patience!
  


* We offer also Express Shipping - from 1-4 business days.
                          EcoExpress Shipping - from 5-8 business days.
 Please contact us for more details da@wallstale.com